Overview
At KRINALEXIS, we are committed to ensuring customer satisfaction with our products and services. This Refund Policy outlines the terms and conditions under which refunds may be granted.
Refund Eligibility
Requests for refunds must be submitted within 30 days of the original purchase date. To be eligible for a refund, the product must be unused and in the same condition that you received it. Evidence of purchase will be required.
Process for Requesting a Refund
To initiate a refund, please contact our support team at [email protected] with your purchase details. Our team will guide you through the return procedure.
Non-Refundable Items
Certain items and services are non-refundable. This includes personalized products, digital downloads, and any service that has been fully delivered or utilized.
Processing Time
Upon receipt of the returned item, please allow up to 14 business days for the refund to be processed. Your refund will be credited to the original method of payment.
Changes to This Policy
KRINALEXIS reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions regarding our Refund Policy, please reach us at +123-456-7890 or [email protected].